Get in touch

Contact Skyxeron

Questions about your account, safety, partnerships, or the platform? Reach out through the channels below—we read every message and aim to reply as soon as we can.

How to reach us

Choose the channel that fits your request. Please do not share passwords or full payment details by email.

Help & account support

For login issues, bugs, billing questions, and general product help.

Email support

Safety & abuse

Report harassment, impersonation, spam, or other policy violations. Include links, screenshots, and timestamps when possible.

Email safety

Press & media

For interview requests, logos, and factual questions about Skyxeron.

Email press

Careers

Applications, CVs, and questions about working at Skyxeron.

Careers page

Community

Updates and announcements on our official channel.

Telegram

Response times

We are a small team. Typical expectations:

  • General support: within a few business days, often sooner.
  • Safety and urgent abuse reports: prioritized when risk is high.
  • Press and partnerships: we reply when there is a clear fit and capacity.

What to include

  • Your Skyxeron username (if relevant) and a clear subject line.
  • Steps to reproduce bugs, plus browser/device and approximate time.
  • For abuse: URLs to posts or profiles and a short factual summary.

For legal notices (DMCA, data requests), use the email designated in our Privacy Policy and Terms of Service when those pages are published.